Contact Us

Have a question about an order, shipping, returns, or choosing the right rug for your space? You’re in the right place. Send us a note using the form below and our team will get back to you as soon as we can.

To help us respond quickly, please include your order number (if you have one) and any details that matter—product name, size, room, or a link to the item you’re considering.

Common reasons to reach out:

• Order status, shipping timelines, and delivery questions
• Returns and exchanges
• Product questions (sizes, materials, care, and placement advice)
• Bulk orders, trade, or project support

We’re glad you’re here—and we’re happy to help.